Onboard Questions

1. Will the artists be onboard for the whole cruise?

2. Will the artists be signing autographs/taking photos with guests?

3. How many shows will the artists play?

4. How will seats be assigned and when will i receive my seat assignment?

5. Where can I learn more about the ship?

6. What can we do when going ashore?

7. What if I want to gamble away all my money at sea…is there a casino?

8. When will we know the schedule of events?

9. Am I going to starve on board??

10. Are there special diets available?

11. I can’t live without my cell phone…will I be able to use my cell phone on board?

12. Is there internet service? Wireless?

13. How do I pay for things on the ship?

14. I ran out of cash gambling. Are there atm’s onboard?

15. Do I need to tip for anything during the cruise?

16. How old do I have to be to drink alcohol on the cruise?

17. Can I smoke on the ship?

18. Are there hair dryers and irons provided in the cabins?

19. Is laundry service available?

20.Are there any babysitting services onboard?

21.Are there activities available for children onboard the ship?

22. Are cribs and/or rollaway beds available?

23. Are there medical services onboard?


 WILL THE ARTISTS BE ONBOARD FOR THE WHOLE CRUISE?

Yes. All of our artists will be joining you for the full cruise, and performing onboard the ship. However, there may be some cases where an artist needs to join us during the cruise or depart early due to a scheduling conflict or other family commitment.


WILL THE ARTISTS BE SIGNING AUTOGRAPHS/TAKING PHOTOS WITH GUESTS?

Artists will be doing a few formal photo sessions, which will be announced, in more detail, as we get closer to sailing. Any additional autographs, photos or other interactions will be at each band/artist’s discretion.


HOW MANY SHOWS WILL THE ARTISTS PLAY?

Most bands will be playing 2 performances. Other artists will be playing at least once, with some performing multiple times.


HOW WILL SEATS BE ASSIGNED AND WHEN WILL I RECEIVE MY SEAT ASSIGNMENT?

Theatre seating for The Lebrewski Cruise is not assigned and therefore, General Admission. Suite guests will be given early access to the theatre performances to choose their seating.


WHERE CAN I LEARN MORE ABOUT THE SHIP?

You can view photos, deck plans and even a virtual tour of the NCL Pearl clicking HERE.


WHAT CAN WE DO WHEN GOING ASHORE?

Each port of call has multiple shore excursion options. To learn more about Nassau click HERE.  For more information about Great Stirrup Cay, click HERE.

Shore excursions will be available for purchase approximately 30-60 days prior to our sail date.


WHAT IF I WANT TO GAMBLE AWAY ALL MY MONEY AT SEA…IS THERE A CASINO?

Yes, feel free to gamble from sun up to sun down as the beautiful NCL Pearl has a casino featuring slot machines, blackjack, roulette, bingo and much more! Please keep in mind that NCL is required to close the casino (as well as other shops onboard) while we are in port.


WHEN WILL WE KNOW THE SCHEDULE OF EVENTS?

We will release the schedule of concerts and events about one week before the sailing. Please know that this is not something we do to torture you…but the schedule is a delicate balancing act and we want to be sure we have made every necessary change before we release it to you. We don’t want you to miss anything due to having an incomplete or altered schedule!


AM I GOING TO STARVE ON BOARD?

Not a chance! The NCL Pearl offers over 15 dining options on board.  From Italian to Asian, to American Classics.  Make sure to check out all of the complimentary and speciality

 dining options onboard.


ARE THERE SPECIAL DIETS AVAILABLE?

If you have any food allergy or a dietary requirement that requires Kosher meals or gluten-free food products, please advise us at the time of booking. Obtaining the products for many of these requests requires 30-days notice prior to sailing, and we want to ensure that we are able to fulfill your request. Kosher Meal requests made within 30 days of sail date can not be guaranteed  For the protection of all of our guests, it is not permissible to bring aboard any food items that would require preparation by the ship’s staff, or food items that would require cold storage in the kitchen facilities.


I CAN’T LIVE WITHOUT MY CELL PHONE…WILL I BE ABLE TO USE MY CELL PHONE ON BOARD?

Norwegian Cruise Line guests can make and receive calls, send and receive text messages, read emails and surf the web on their own cell phones and mobile devices just as they do on land when the ship is at sea, thanks to the CellAtSea® service. Just check with your cellular phone carrier that your cell phone will be able to roam internationally. Keeping in touch with your friends and family, while at sea, has never been easier.

Is CellAtSea® Service available in port?
The CellAtSea® service will automatically shut down when a ship is entering port. When connected to CellAtSea®, GSM phones will either display “MCP” or “90112”. CDMA phones will display “Roaming” or “Digital Roaming”.

How much will I be charged when I use my cell phone onboard?
The rates vary according to cellular phone carrier and the pricing /roaming plan which you have established with them directly. The charges incurred will appear on your normal mobile carrier’s bill you receive at home. For more information on exact pricing contact your carrier or visit their webpage. Please visit the following link for more information http://www.mcp.com/ncl/

Can my family call me onboard?
Yes, Norwegian Cruise Line guests can also be contacted on our ships by calling the guests cell phone number. The service works just as it does on land. If the party does not answer, a voice message can be left on the phone and later retrieved by the guest.

How to make calls?
Dial “+” followed by country code, city code and number, just as you would when traveling abroad.


IS THERE INTERNET SERVICE? WIRELESS??

Yes. There is a 24-hour Internet Café onboard and there are Wi-Fi areas located throughout the ship, staterooms included.

Please note,  internet access onboard is significantly slower than high-speed connections normally experienced on land.

Current Pricing (subject to change without notice):

Activation Fee: $3.95
Pay as you go:  $0.95 per minute

100 Minutes:  $55
60 Minutes:  $39
30 Minutes:  $24


HOW DO I PAY FOR THINGS ON THE SHIP?

For your convenience, all shipboard expenses are charged to your Onboard account. Sign up when you check in, establishing your method of payment with Visa, MasterCard, American Express, Discover, JCB Card, Diner’s Club. You may also use your debit card however please be advised that NCL obtains pre-authorization, as they do for all Credit Cards, and some banks hold these funds for up to 30 days. Traveler’s checks or cash can also be used as a method of payment to settle your account with an initial deposit paid in advance.

Using your debit or ATM card

  • Norwegian does not recommend the use of a debit card as payment for your onboard folio.
  • Please be advised that multiple holds will be placed on your debit card account based on your onboard purchases.
  • After settling your onboard folio, these debit card holds may remain on your account up to 30 days after the cruise ends.
  • To avoid overdraft charges from your bank, please make sure that you have enough available funds in your account during this hold period.
  • Norwegian will not be responsible for overdraft charges resulting from holds placed on Debit Card accounts.

Cash/Traveler’s Checks Procedures

You can deposit cash or US Traveler’s Checks into your onboard account.

A cash deposit of $150 per person may be placed on your account in lieu of a credit card.

Once you have exceeded the deposited amount, your account will be closed to further charges. You can deposit as much money as often as you’d like throughout the cruise, however, refunds cannot be made until the day of disembarkation for any excess. US Traveler’s Checks can be cashed onboard and are the same as cash.

**Personal checks will not be accepted, nor can they be cashed onboard.


I RAN OUT OF CASH GAMBLING. ARE THERE ATM’S ONBOARD?

Yes, there is an ATM available near the casino, located on Deck 6. Please note fees may apply.


DO I NEED TO TIP FOR ANYTHING DURING THE CRUISE?

Gratuities are not included and will be added to your onboard account for the following amounts:

$12.00 for guests staying in Studio, Inside, Oceanview, Balcony and Mini-Suite categories
$14.95 for guests staying in Suite and The Haven categories

This is automatically added to your onboard account.


HOW OLD DO I HAVE TO BE TO DRINK ALCOHOL ON THE CRUISE?

Alcoholic beverages will not be sold or served to anyone under the age of 21. The Lebrewski Cruise, On the Blue, Inc. and NCL reserve the right to refuse the sale of alcoholic beverages to anyone. Please refer to ShipBoard Etiquette.


CAN I SMOKE ON THE SHIP?

As the health and well-being of guests and crew is of the utmost importance, Norwegian Cruise Line has instituted changes to its smoking policy for all sailings on or after November 1, 2014. The specific changes prohibit smoking on stateroom balconies and limit smoking in the casino to players.

Guests in the Garden Villas may smoke in their private garden and on their private sun decks.

Public areas throughout all our ships are smoke-free. If you smoke regular or electronic cigarettes, you can do so in designated areas only. If you prefer pipes or cigars, you can smoke in the Cigar Bar or designated smoking lounge. Smoking cigarettes, electronic cigarettes, cigars and pipes is permitted in outdoor public guest spaces and open decks where designated by the ship’s management based on the ship’s specific characteristics and arrangement. Smoking, including electronic cigarettes, is prohibited in or near venues serving food, the jogging track, outdoor sporting venues, The Haven outdoor areas and children’s pool areas. On ships with The Waterfront, smoking is permitted on the starboard side excluding any food service areas. Active Casino players may smoke cigarettes in the Casino during gaming hours. Cigarette smoking is not permitted in any other indoor venue or location.

Guests are not permitted to smoke cigarettes, e-cigarettes, cigars or pipes in their staterooms or on their balconies. Cigar and pipe smoking in staterooms and on balconies is prohibited. Smoking inside your stateroom or on your balcony will result in a $250 cleaning charge added to your onboard account. If cigarette burns on furniture, linens, towels or carpeting are detected; guests will be advised and charged for the damages.

Electronic cigarettes cannot be used in public areas where there is a No Smoking policy in force; simply because these cigarettes look so realistic and therefore other guests’ perception is that we are not enforcing the No Smoking rule.


ARE THERE HAIR DRYERS AND IRONS PROVIDED IN THE CABINS?

All staterooms have hair dryers. Staterooms do not have irons in them. However, please use the laundry/drying cleaning service for all of your pressing needs.


IS LAUNDRY SERVICE AVAILABLE?

While the ship does not have self-service laundry, they do offer laundry, dry cleaning and pressing service for a nominal charge.


ARE THERE ANY BABYSITTING SERVICES ONBOARD?

No, Norwegian doesn’t offer babysitting but instead offers Group Sitting Services for children ages 3-12 years old every night from 10:30pm – 1:30am (Late Night Fun Zone) and on port days while the ship is docked.

On Port Days, a minimal fee is charged only during scheduled meal time per the activity booklet.

Nightly at Late Night Fun Zone, there is an hourly fee of $6.00 per hour, per child and $4.00 per hour, per child for each additional sibling.

Parents are encouraged to sign up in advance for both services. If no children are signed up or dropped off by 11:30 pm for the nightly service, the youth center will close for the evening. The fees are charged to your on-board account. Fifteen minute transition time is offered before charges apply from Splash Academy to Late Night. Both services are run by the Youth Staff in the Splash Academy Facility.

Hours of Operations
Port Day: Arrival into Port – Departure from Port
Overnight In Port: Arrival in Port – 8:00 pm

*Please note that due to the our schedule of events time and availability may change.


ARE THERE ACTIVITIES AVAILABLE FOR CHILDREN ONBOARD THE SHIP?

Make sure to check out NCL’s children’s program.

*Please note that due to the our schedule of events time and availability may change.


ARE CRIBS AND/OR ROLLAWAY BEDS AVAILABLE?

Cribs are available, however, we must be notified 2 months prior to sailing of the request for a crib. Due to maritime law, however, each cabin is capacity controlled and rollaway beds are not allowed.

*Infants under six (6) months of age are not permitted to sail.


ARE THERE MEDICAL SERVICES ONBOARD?

A physician and nurse are on each ship to provide medical care and services at customary charges. These charges will be billed to your onboard account.

Commonly used medications are kept on board and may be prescribed by the ship’s doctor.